q&a

Q&A

Q. Why does Microsoft Windows object to downloading .exe files ?

A. This seems to be a weak security feature. Anytime you download anything from the internet, you run the risk of getting virus’s, malware and other unwanted things. But blocking .exe files does not protect you.

If you download using Edge, it is advised you turn off the App & Browser control in settings. We recommend using Firefox, Opera or Chrome which are less finicky.

See the down load page for more precise instructions.

Arisnote Software is a verified publisher. We pay an annual fee so you know we are not some fly by night outfit that seeks to infect your computer with malware.

We do not collect information on users. We do not run ads in our software. If you like and use our software, paying for it is just the right thing to do. A lot of hard work went into developing ArisNote 2020…

Q. Why doesn't my launch button work ?

A. See programming Launch buttons below with some useful examples and information.

Q. Will Arisnote 2020 work on Windows tablets ?

A. Yes, but it is limited. I use it on an RCA Windows tablet. It works, but touch screens can be tricky.I included a tablet mode. If the tablet mode on the tablet is set to on, the editor will shorten to allow for the screen keyboard. If the tablet mode is not set for tablet mode, you may need to manually turn the keyboard off and on. The touch keyboard can be set in the taskbar. Just remember this program may work for you on a tablet or may not.

Q. How do I register this program ?

A. Registering removes the startup screen and shows your appreciation for this fine program. The program is free and you may use it as long as you want. The delayed startup screen is an incentive to get you to register. This program is the end product of years of work. Paying for it is just the right thing to do.

Q. Why will this program not work on all screen resolutions ?

A. ArisNote 2020 was designed to look as good as possible. On wide screens and certain monitor screens, it is hard to automatically make the program look good on all screens. So we selected the more common screen resolutions to custom adjust the screen to look the best for that screen resolution. While it was a lot of work, it does give you the user a better look and feel. ArisNote 2020 was designed mainly for wide screen laptops and wide screen desk top monitors. While this may not work on all monitors, it will work on many newer systems and many screen resolutions. It doesn't work well on older, slower systems.

Q. How can I print a note ?

A. Arisnote 2020 does not have a print function. If you need to print a note, you can use word pad or your favorite Word Processor. Copy and paste the Note into the Word Processor and Print it. One of the programable buttons can be used to launch Word pad or your favorite Word Processors, the choice is up to you.

Q. I can't get the programable launch button to work ?

A. Make sure there are no spaces or quotation marks in front of the path. Also make sure your launched program supports arguments. Many do, many don't. It can take a little work to get the launch buttons to work the way you want. But once you have them programmed, they are nice to have. Access a favorite program with the touch of a button. Granted you have a taskbar, but it can be a hassle to launch certain programs and load certain files, like spreadsheet files, etc.

Q. When I delete a file using the Delete/-Rename Folders and Notes why doesn't it update the File Access Tree ?

A. You need to right click in the Tree File Access, then click Refresh Directory. This manually updates the File Tree.

Q. Why won't ArisNote 2020 close or allow me to exit ?

A,. Some forms like New Folders and Notes need to be closed before the main program will close.

PROGRAMMING LAUNCH BUTTONS

The launch buttons are a very useful tool. But it take some effort to get it right. The path name must not have any spaces in front of it or be in quotation marks. You can often get the path from a programs property. Then copy it to the Launch Option. But need to get exactly right.

Here are some useful Examples

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Launch Name: Outlook 2016

PathName: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE

Arguments:

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Launch Name: Excel 2016

PathName: C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE

Arguments: C:\Users\john6\Desktop\projection.xlsx

Note the argument if you have an Excel 2016 spreadsheet on your desktop, this would launch it. Just

change \john6\ to your user name.

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Launch Name: Edge (Browser)

Path Name: microsoft-edge:http://www.arisnote.com

Argument::

Note the path name has http//www.arisnote.com to just run the Edge browser you would omit the

http//www.arisnote.com which would normally go in the Argument, note with Edge but you can

insert any website you want...

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Launch Name: File Explorer

Pathname: Explorer

Arguments: C:\Program Files (x86)\ArisNote\Notes

Note in this example the path will show the ArisNote 2017 directory

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Launch Name: Word 2016

Pathname: C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE

Argument:

Note you can add a link to a Word file in arguments to start a specific document

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Hope this helps.